Privacy Policy

Engish with Amber (the business) takes your personal information very seriously and has created this privacy policy to make sure you're aware of what information the business is using and how the business is using it. This privacy policy will explain how English with Amber uses the personal data the business collects from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data does the business collect?

English with Amber collects the following data:

  • Personal identification information (Name, email address, phone number, nationality and location.)

  • Information relating to any purchases you make on our website (including your name, address, telephone number, email address, payment details and product information).

  • Information relating to your browsing history on this website.

How does the business collect your data?

You directly provide English with Amber with most of the data the business collects. The business collects data and processes data when you:

  • Register online or place an order for any of the business's products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Complete a contact form.


How will the business use your data?

English with Amber collects your data so that the business can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Email you about your lesson bookings and send you confirmation of your lessons.


English with Amber will not share your data with other companies except in the event of:

  • When the business processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How does the business store your data?

English with Amber securely stores your data on a secure computer with username and password protection.

English with Amber will keep your personal information including name, date of birth, address, email, phone number, nationality and order history for a period of 12 months after your last order. Once this time period has expired, your data will be permanently deleted from the secure computer database.

Marketing

English with Amber would like to send you information about products and services of the business that it thinks you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop English with Amber from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact EnglishwithAmberUK@gmail.com.

What are your data protection rights?

English with Amber would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request English with Amber for copies of your personal data. 

  • The right to rectification – You have the right to request that English with Amber correct any information you believe is inaccurate. You also have the right to request English with Amber to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that English with Amber erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that English with Amber restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to English with Amber processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that English with Amber transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, the business will have one month to respond to you. If you would like to exercise any of these rights, please contact English with Amber by email: EnglishwithAmberUK@gmail.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit English with Amber websites, the business may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How does the business use cookies?

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. The business uses cookies for the following reasons:

  • Administration of the site

  • Displaying search results

  • Booking lessons

  • Monitoring traffic and activity on the website

  • Research and development

  • Showing order history and status for members


What types of cookies does the business use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – English with Amber uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – English with Amber uses these cookies to collect information about your visit to the business's website, the content you viewed, the links you followed and information about your browser, device, and your IP address. English with Amber sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The English with Amber website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to the business's privacy policy

English with Amber keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 September 2020.

How to get in contact

If you have any questions about English with Amber's privacy policy, the data the business holds on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact the business.

Email: EnglishwithAmberUK@gmail.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that English with Amber has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

https://ico.org.uk/global/contact-us/

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